Stakeholder & RACI Matrices

Effective project governance requires a clear understanding of who is involved and who is responsible for specific outcomes. TEIRAC provides two dedicated modules—Stakeholders and RACI Matrix—to help project managers formalize these relationships and ensure streamlined communication.

Stakeholder Management

The Stakeholders module is designed to map out every individual or group impacted by the project. By categorizing stakeholders based on their influence and interest, you can develop targeted engagement strategies.

Stakeholder Fields

When adding a stakeholder to your project, you will define the following attributes:

| Field | Description | | :--- | :--- | | Name | The identity of the individual or organizational entity. | | Role | Their specific position or relationship to the project (e.g., Sponsor, End User, Vendor). | | Interest | The level of concern they have regarding project outcomes (Low, Medium, High). | | Influence | Their power to affect project direction or resource allocation (Low, Medium, High). | | Engagement | Current state of involvement (e.g., Supportive, Neutral, Resistant). | | Strategy | The planned approach for managing this stakeholder (e.g., "Manage Closely," "Keep Satisfied"). |

Strategic Mapping

Use the Interest and Influence fields to prioritize your communication efforts. For example:

• High Influence / High Interest: Requires daily or weekly engagement and detailed reporting.
• High Influence / Low Interest: Requires satisfaction management to prevent project roadblocks.

RACI Matrix

The RACI Matrix (Responsible, Accountable, Consulted, Informed) provides a framework for identifying roles and responsibilities for project tasks or deliverables. This prevents confusion over "who is doing what" and ensures every task has a clear owner.

Defining RACI Roles

For every activity added to the matrix, you must assign the following roles:

• Responsible (R): The person who performs the work to complete the task.
• Accountable (A): The person who ultimately owns the result and must sign off on the work. Note: There should only be one "Accountable" person per activity.
• Consulted (C): People whose opinions are sought; typically subject matter experts (two-way communication).
• Informed (I): People who are kept up-to-date on progress or completion (one-way communication).

Managing the Matrix

In the Project Details view, navigate to the RACI Matrix section to add rows for key activities.

// Example of a RACI row entry
{
  activity: "System Architecture Design",
  responsible: "Lead Engineer",
  accountable: "Project Manager",
  consulted: "Security Team",
  informed: "Operations Dept"
}

Bulk Importing Data

For projects with extensive lists of stakeholders or complex task breakdowns, you can bypass manual entry by using the Import feature.

1. Navigate to the Project Page.
2. Open the Import modal.
3. Select either Stakeholders or RACI Matrix from the module dropdown.
4. Upload a CSV or Excel file matching the required column headers.

Required CSV Headers

To ensure a successful import, your files should include these exact headers:

• For Stakeholders: name, role, interest, influence, engagement, strategy
• For RACI: activity, responsible, accountable, consulted, informed

Best Practices

• Review Regularly: Stakeholder influence can shift as a project progresses. Update the Stakeholder module during monthly reviews.
• Avoid "A" Overload: Ensure that the "Accountable" person has the authority to actually make decisions for that task.
• Simplicity: If a task has too many "Consulted" individuals, it may lead to "analysis paralysis." Use the matrix to keep the loop tight and efficient.